Frequently Asked Questions (FAQ)

What payment methods do you accept? 

We accept card payments with Visa, MasterCard, and American Express. You can also choose to pay with PayPal.

When selecting PayPal as a payment option at checkout, you will be directed to the PayPal site to 'Log in' and review the amount shown before clicking 'Pay Now'. Once this transaction is complete, you will then return to shopjeniferlynmusic.com

What countries do you ship to?

We ship Worldwide!

What currencies do you accept?

All prices are listed in USD (US Dollar) by default. The currency conversion you will be charged will be done by the payment method chosen based on their current rates of conversion.

Once I order something - what happens next? 

You will receive an order confirmation email as soon as you have placed your order. Your order will be processed and dispatched within 7 business days. When your order has been shipped, you will receive an email with your tracking number.

When will my order be processed?

Your order will be processed and dispatched within 7 business days. You will receive an email notification with shipping info once it has been dispatched.

How do I know if my order has been shipped? 

You will receive a dispatch notification via email as soon as your order has been shipped. The dispatch notification is sent to the email address registered when the order was placed. We usually ship all orders within 7 business days.

When can I expect my order?

For The Continental United States: Orders for products that are in stock normally ship within 1-7 business days. All orders are shipped via the United States Postal Service (USPS).

For International Orders:

Orders for products that are in stock normally ship within 1-7 business days. International orders are shipped via the United States Postal Service (USPS) and then handed off to your local post office to make the final delivery. Oftentimes, the USPS cannot update tracking information once it has left the United States. Orders can take 4-6 weeks to deliver and the actual delivery date will vary depending on customs clearance for the respective country. NOTE: Customs duties may apply depending on the respective country's import policies.

Can I change my order?

We might be able to change your order if it hasn't been shipped yet. Please contact our customer support team using the email address shown below as soon as possible and don't forget to include your order number.

Email: customerservice@jlynandthegrooverevival.com